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Contact

Your feedback is much appreciated. Whether you have a question about this app, a bug report, an idea how the app can be improved, or just want to send some kudos.

FAQ

Please consult the FAQ first before emailing me. Or, even better, use the search bar to search this complete support site.

Feature requests

Do you have a great idea for a new feature? Please check the Feature requests page first to see if it is already listed there. If so, just upvote the feature to help me prioritize the addition of new features.

Crash report

Did Disk Decipher stop unexpectedly? Sorry about that, but this is a chance for you to help improve the app: if you email the crash report to me, I can analyze what caused the crash, and most importantly fix it so it doesn't happen again.

Sending the crash report is really simple:

  • Open the Settings app
  • Go to Privacy - Analytics - Analytics Data
  • Select the crash report DiskDecipher-(time of crash).ips
  • Tap the share button, and save it
  • Send the crash report to the email address listed at the bottom of this page

Reporting an issue

New! Join Our Reddit Community

We’ve launched a Reddit space to support users of Disk Decipher. GitLab issues remain open for bug reports and technical feedback, but if you prefer a more conversational space for questions, ideas, or community tips—give Reddit a try. This is an experiment for now, so let’s see if it takes off!

Visit the subreddit

The preferred way to report an issue is to post it on our community. This will allow others to learn about the issue and comment on it.
The community is actively monitored by us, so you'll get the best of two worlds.

If you prefer to report an issue privately, that is fine too. Just use the email address shown below. Issues reported by email will be treated confidentially.

Email

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Richard Huveneers
richard at disk-decipher.app