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Your feedback is much appreciated. Whether you have a question about this app, a bug report, an idea how the app can be improved, or just want to send some kudos.


Please consult the FAQ first before emailing me. Or, even better, use the search bar to search this complete support site.

Feature requests

Do you have a great idea for a new feature? Please check the Feature requests page first to see if it is already listed there. If so, just upvote the feature to help me prioritize the addition of new features.

Crash report

Did Disk Decipher stop unexpectedly? Sorry about that, but this is a chance for you to help improve the app: if you email the crash report to me, I can analyze what caused the crash, and most importantly fix it so it doesn't happen again.

Sending the crash report is really simple:

  • Open the Settings app
  • Go to Privacy - Analytics - Analytics Data
  • Select the crash report DiskDecipher-(time of crash).ips
  • Tap the share button, and save it
  • Open a new issue as described in the next section and attach the crash report to it

Reporting an issue

The preferred way to report an issue is to visit the issue tracker and open a New Issue. This will allow others to learn about the issue and comment on it.
Please use the Search function first to check that the issue is not already listed. If it is, just update the existing issue with any relevant details you can add.

To report an issue privately, just check the "This issue is confidential" checkbox, and it will be visible to me only.

If you prefer to report an issue by email, that is fine too. Just use the email address shown below. Issues reported by email will be treated confidentially.


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Richard Huveneers
richard at